Upgrade & Billing

Manage your subscription — upgrade, downgrade, apply coupons, and cancel.

Upgrading your plan

  1. 1

    Go to Billing

    Click "Billing" in the sidebar, or go to /billing.

  2. 2

    Choose a plan

    You'll see all available plans. Click on the plan you want to upgrade to. An "Upgrade Notice" will appear confirming you're upgrading.

  3. 3

    Apply a coupon (optional)

    If you have a coupon code, enter it in the coupon field and click "Apply". The discount will be reflected in the price.

  4. 4

    Click "Upgrade"

    Click the "Upgrade to [Plan]" button. You'll be redirected to Stripe to complete payment securely.

  5. 5

    Payment is processed

    After payment, you're redirected back to SignetX. Your plan is upgraded immediately and all new features are unlocked right away.

Downgrading your plan

  1. 1

    Go to Billing

    Click "Billing" in the sidebar.

  2. 2

    Select a lower plan

    Click on a plan with a lower tier. A "Downgrade Notice" will appear warning you about feature loss.

  3. 3

    Confirm downgrade

    Click "Downgrade to [Plan]". The change takes effect at the end of your current billing cycle — you keep access to your current features until then.

Cancelling (downgrade to Free)

  1. 1

    Go to Billing

    Click "Billing" in the sidebar.

  2. 2

    Select the Free plan

    Click on the Free plan. A "Cancel Subscription" notice will appear.

  3. 3

    Click "Cancel Subscription"

    You'll be redirected to the Stripe billing portal to confirm the cancellation. You keep access until the end of your billing cycle, then move to the Free plan.

Manage Subscription (Stripe portal)

If you have an active subscription, you'll see a "Manage Subscription" button. This takes you to the Stripe billing portal where you can:

  • • Update your payment method
  • • Download invoices
  • • View billing history
  • • Cancel your subscription

Need a refund?

Contact our support team with your billing details and we'll help you out.
Upgrade & Billing — SignetX Docs | SignetX